Coronavirus Information

COVID-19 / Coronavirus trade impact

UPDATE: Tues 24 March 2020

We will be closing our showrooms on Saturday's.

We will remain trading through our showrooms Monday - Friday 9am - 5pm

We are still able to deliver & supply stock.  Please phone 1300 725 661 to have stock delivered.

CONFIRMING: The Beauty Industry CAN remain open.  However you MUST be vigilant with your in-salon Hygience practices.  Practical ways to do this are:

  • Limiting clients & not having clients 'cross over' in your waiting room.
  • Sanitising, using surface disinfectants, all your bedding / equipment prior to each service.
  • You a face mask & if you have spares have your client to wear a mask too.
  • Have your client wash their hands for 20 seconds or use hand sanitiser just prior their service
  • Accept only eftpos / credit cards or EFT (so as not to handle money).
  • Sanitise door hands, counter tops, waiting room POST your clients service

If everyone is vigilant with hygiene we can hopefully avoid any further business closures

Stay safe & check back here for more regular updates.




UPDATE:  Thurs 19 March 2020

Dear Customer,

With the rapidly evolving status of COVID-19 we wanted to update all our customers on the status of stock lines and also some changes you may see in your orders.

All Salon First showrooms are currently ‘trading as usual’. We have implemented additional sanitary procedures throughout our business to ensure customers and staff remain healthy.

Stock: As some of you are aware several of our personal hygiene and sanitary products are either on limited supply or unavailable.

  • Face Masks: we will have no face/ dust masks available and no eta either.
  • Sanitising Gel: Is 4-6 weeks away & we will ration what supply we do receive, to ensure as many customers as possible receive some.
  • Isopropyl Alcohol 100%. We still have limited supply & have applied limits to what can be purchased.
  • Alcohol swabs: we still have limited supply, again limits apply to this product too.
  • Disposable Gloves: at the moment our supply is ok.

Order Deliveries: You may notice a lot of the above products have been removed from our online store. We have done this not only if we have run out of product, but also to restrict bulk purchases & ensure what stock we do have we ration.

Some of the Couriers companies we use are also implementing their own temporary procedures to help protect their staff. This may mean that your delivery will take longer for it to arrive to you. So please expect some delays and refer to the tracking details you are provided to track your parcel.

Finally: A huge thank you to all our customers for your patience and courtesy, especially towards our staff, during this difficult time. We understand how frustrating it can be to get the stock you need in a timely fashion and we appreciate your understanding.

Your Salon First Team



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