Want a diary filled with loyal clients who don't just visit once – but return again and again?
Learn from Lucia Malejko, a multi-award-winning facialist who has built a successful beauty business and understands what it takes to create strong client relationships, exceptional experiences and lasting loyalty.
In this session, Lucia shares insights from her own journey and the lessons that have helped her build a reputation, attract clients and keep them coming back.
Ideal for facialists, skin therapists, beauty therapists, solo operators and salon owners who want to improve retention, strengthen their client relationships and work towards a consistently booked appointment diary.
What You’ll Take Away:
- Learn from Lucia's real-world experience as an award-winning facialist
- Discover ways to build stronger client loyalty
- Understand the importance of the overall client experience
- Gain ideas for encouraging repeat bookings
- Explore how reputation can contribute to business growth
- Take away practical inspiration for building a thriving beauty business
If your goal is to be booked, remembered and recommended, this is a session you'll want to watch.
DIGITAL EVENT REPLAY
Following purchase, you will receive access to the digital replay via email so you can watch and learn at a time that suits you.
