Terms and Conditions

Welcome to Salon First.  Please take some time to read the following terms and conditions applicable to the use and enjoyment of products and services on this site.

The following terms and conditions, along with site policies such as the Privacy Policy and other customer service policies, govern the use of Salon First website and constitute the entire agreement between the contracting parties.  By browsing the site or placing an order, you agree to be bound by the conditions listed below as amended from time to time.

Salon First reserves the right to refuse sale to any person.  Salon First has the right not to supply to any person and may issue a refund should one be deemed.

If there is any uncertainty with the terms and conditions above, please contact Salon First before completion of any purchase.

Some items may be subject to quantity limits, depending on your location.  Please contact us if concerned.

Applicable Law and Jurisdiction

Salon First (salonfirst.com.au) is created and controlled in Victoria, Australia.  All purchases are subject to the laws of the Commonwealth of Australia, and where applicable the state of Victoria.  By using this site you submit to the jurisdiction of the courts of Victoria and Australia and agree that any legal action will only be commenced in these forums.

Capacity to Contract

Orders can only be placed with Salon First by persons with capacity to contract, who are over the age of either 18 or 21 as legislated in your state of residence.

Review of Terms

These terms and conditions are subject to change from time to time without notice.  Each order or transaction will be governed by the terms and conditions in force upon the date of that transaction.


By registrating your details on the site you agree to be included in any email marketing by Salon First.  On receipt of that marketing you can choose to unsubscribe permanently.


All content on this site, including text, icons, graphics, etc are the property of Salon First or it suppliers and are protected by Australian and International Copyright law.  No part or portion of this site may be copied, sold or used in any manner for any commercial purpose without written consent.  Our website includes copyright material, images, trademarks and registered trademarks with are the property of us, Salon First.  This material may only be used for the purposes of browsing our website and purchasing products.  Permission will need to be sought if images or information is to be printed or copied for any reason.


Salon First can only ship to locations within Australia.  The purchaser remains responsible for all charges and fees incurred.

Confirmation of order

All orders placed are an offer of purchase and are subject to acceptance by Salon First.  If an order is not accepted a full refund will occur at the earliest possible convenience.  Salon First reserves the right to refuse an offer for any reason.


Salon First is under no obligation to ship any goods ordered until payment for those goods has been received. In the case of payment by cheque, this would mean the clearing of funds represented by the cheque. In the event of the requested goods being unavailable Salon First may cancel the transaction and effect a full refund.

All prices listed are inclusive of any Australian Goods and Services Tax applicable, unless stated.


By completing a registration form and submitting it you agree to be included in any review process by Salon First or a third party. We will not sell or distribute your contact details for any other purpose.

Purpose of Goods

Upon purchase of goods, the buyer agrees to use the products only for their intended purpose.  Any other use will cause the buyer to assume full responsibility for any loss or damage arising out of their use. Questions as to use can be directed to Salon First via their contact details.

Advice & Information

The advice and information contained within this website is of a general nature and is not intended to constitute or replace professional advice for individual or specific conditions.  While we make every effort to ensure that the information contained within this website is correct, we take no responsibility for any loss or damage arising from its use.

Discount Coupons

Discount codes will not be active during big sale periods.  These are sale periods where most or all stock has a minimum discount already applied. Discount codes will be re-actived at the end of these large sale periods.  Typically sale periods are over Christmas, Black Friday and End Of Financial year times.  There maybe other times not mentioned where across the board discounts are already applied, without the need for a code. This is when the codes will not apply.

Links to other sites

Salon First maintains links to other web sites but makes no representations as to the accuracy of the material therein, and is not responsible for the content and conduct of these sites.

Sale to Wholesalers

Wholesalers should contact us prior to ordering any stock to seek permission.  As a general rule, we do not sell product to other wholesalers.  We may cancel and refund any payment for an order placed by another wholesaler.

Conclusion of Transaction

The agreement for sale is concluded only when goods are handled over to the designated carrier.

Workshop/Training terms & conditions

No course placement will be guaranteed without FULL payment at the time of booking.

Bookings are essential, due to limited numbers per class.

Some classes need numbers confirmed more than 2 weeks prior, so booking early is very important.

Courses may be cancelled, postponed or relocated where applicable by Salon First if there are insufficient bookings - Payment will be credited if this occurs

Attendees MUST have a contactable phone number on the day of Training and leading up to the workshop. Salon First will not be responsible in the event you cannot be informed of any changes or cancellations.

Workshop redeemable amounts or discounts offered against product purchases, are only valid on the day of the class & are not transferrable for cash.

No refund will be considered for attendee cancellation without 7 business days (Mon –Fri) prior notice.

No Children, friends or family members permitted in training classes, only models if required (during model times).

Unless otherwise specified, attendees are required to bring their own reliable models on the day. Salon First will not be responsible for organising models.

If Attendee’s Model/s are not present on the day, attendees may be unable to fulfil the workshop criteria or receive their certificate of completion.

Attendees to conduct themselves in a professional manner, no disruptive behaviour tolerated.